Phone/SMS
Browsing as guest
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20:53:40","ended_at":null},{"call_id":5,"telnyx_call_control_id":"CAfd28a187068fdd78a1ef4d51fb25b933","direction":"out","from_e164":"+13854429111","to_e164":"+18018156563","phone_number_id":4,"status":"completed","duration_sec":0,"recording_url":null,"started_at":"2026-07-28 19:10:55","ended_at":"2026-07-28 19:10:58"},{"call_id":4,"telnyx_call_control_id":"CAf120eb60aedcb7b11119e2d2d262676f","direction":"out","from_e164":"+13854429111","to_e164":"+18018156563","phone_number_id":4,"status":"initiated","duration_sec":0,"recording_url":null,"started_at":"2026-07-28 18:44:14","ended_at":null},{"call_id":3,"telnyx_call_control_id":"CAcc61090fac06970bcab82ff8d9bb7ad7","direction":"out","from_e164":"+13854429111","to_e164":"+18018156563","phone_number_id":4,"status":"initiated","duration_sec":0,"recording_url":null,"started_at":"2026-07-28 18:44:03","ended_at":null},{"call_id":2,"telnyx_call_control_id":"v3:vojY8Sr2M21bBuF3hA7xGUgEn8wvlZtiabt3iY6mEJ__DNyV1ZXBlA","direction":"out","from_e164":"+13854881880","to_e164":"+18018156563","phone_number_id":1,"status":"initiated","duration_sec":0,"recording_url":null,"started_at":"2026-07-14 19:22:42","ended_at":null},{"call_id":1,"telnyx_call_control_id":null,"direction":"out","from_e164":"+13854881880","to_e164":"+18018156563","phone_number_id":null,"status":"initiated","duration_sec":0,"recording_url":null,"started_at":"2026-07-11 21:47:54","ended_at":null}],"webrtc":{"success":true,"token":"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiIsImN0eSI6InR3aWxpby1mcGE7dj0xIn0.eyJqdGkiOiJBUDk2YzhlZTMyYzZhZDBkNmZlOWVkZGFjOGMxNzEyMmZkLTE3OTEyOTE2NDgiLCJpc3MiOiJBUDk2YzhlZTMyYzZhZDBkNmZlOWVkZGFjOGMxNzEyMmZkIiwic3ViIjoiQUMwZjhiZGViNzU3M2YzYWE4ZThlMDRlODFhNGMyNzYyYyIsImlhdCI6MTc5MTI5MTY0OCwiZXhwIjoxNzkxMjk1MjQ4LCJncmFudHMiOnsiaWRlbnRpdHkiOiJhZ2VudF8xIiwidm9pY2UiOnsiaW5jb21pbmciOnsiYWxsb3ciOnRydWV9LCJvdXRnb2luZyI6eyJhcHBsaWNhdGlvbl9zaWQiOiJBUGQzODZlOGRmOTcxZjExMjc5Y2U2ZThkMTQwZjBjOWM2In19fX0.LaR3YndkPfV7HOTdOR6diFe0BpNb6U_D9F_kc8oc6sE","identity":"agent_1","account_sid":"AC0f8bdeb7573f3aa8e8e04e81a4c2762c","twiml_app_sid":"APd386e8df971f11279ce6e8d140f0c9c6","expires_in":3600,"provider":"twilio"},"credits":{"voice_minute_out":{"success":true,"service_key":"voice_minute_out","qty":1,"required":12,"available":1625417,"allowed":true,"credits_per_unit":12,"error":""},"sms_segment_out":{"success":true,"service_key":"sms_segment_out","qty":1,"required":1,"available":1625417,"allowed":true,"credits_per_unit":1,"error":""}}}
Status
Offline
MD Credits: Outbound voice bills after hangup (ceil minutes). New calls blocked if balance < 1 min.
Connect Twilio in Phone Systems → Settings first. Softphone tokens use a short-lived Access Token (API key never leaves the server). PSTN dial uses Twilio REST; browser answer uses Twilio Voice SDK when bound. Carrier traffic is billed by Twilio (BYOT).
Recent calls
| When | Dir | From / To | Status | Sec |
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Loading…
{"conversations":[{"conversation_id":2,"channel":"sms","contact_e164":"+18014257828","contact_name":"Mark Wiseman","assigned_agent_id":null,"last_message_at":"2026-09-04 13:40:38","unread_count":0,"status":"open"},{"conversation_id":1,"channel":"sms","contact_e164":"+18018156563","contact_name":"Clark Madsen","assigned_agent_id":null,"last_message_at":"2026-07-21 16:59:36","unread_count":0,"status":"open"}],"numbers":[{"number_id":6,"e164":"+18017602297","telnyx_id":"phone_4YLu2mzV5gvP4wFv","friendly_name":"Personal Injury Hub Scheduler","capabilities":{"voice":true,"sms":false,"mms":false,"provider":"xai","origin":"xai_provisioned"},"voice_url":null,"sms_url":null,"assigned_agent_id":null,"queue_id":null,"voicemail_box_id":null,"record_policy":"off","status":"active","date_purchased":"2026-08-04 14:37:41","date_released":null,"provider":"grok","e164_display":"(801) 760-2297"},{"number_id":5,"e164":"+13854744198","telnyx_id":"phone_cOBeXa07UXf8lfuc","friendly_name":"Lead Qualifier","capabilities":{"voice":true,"sms":false,"mms":false,"provider":"xai","origin":"xai_provisioned"},"voice_url":null,"sms_url":null,"assigned_agent_id":null,"queue_id":null,"voicemail_box_id":null,"record_policy":"off","status":"active","date_purchased":"2026-08-04 14:37:41","date_released":null,"provider":"grok","e164_display":"(385) 474-4198"},{"number_id":4,"e164":"+13854429111","telnyx_id":"PNf18893007542cd35dc6c9fd901138efb","friendly_name":"(385) 442-9111","capabilities":{"voice":true,"sms":true,"mms":true},"voice_url":"https:\/\/md-hub.com\/public\/twilio_webhook.php?owner_id=1&type=voice","sms_url":"https:\/\/md-hub.com\/public\/twilio_webhook.php?owner_id=1&type=sms","assigned_agent_id":1,"queue_id":null,"voicemail_box_id":null,"record_policy":"off","status":"active","date_purchased":"2026-07-20 14:02:36","date_released":null,"provider":"twilio","e164_display":"(385) 442-9111"},{"number_id":3,"e164":"+14352222090","telnyx_id":"PN53fd68735b6a1e25d5b1172c1fbc0eec","friendly_name":"Clark's Number","capabilities":{"voice":true,"sms":true,"mms":true},"voice_url":"https:\/\/md-hub.com\/public\/twilio_webhook.php?owner_id=1&type=voice","sms_url":"https:\/\/md-hub.com\/public\/twilio_webhook.php?owner_id=1&type=sms","assigned_agent_id":null,"queue_id":null,"voicemail_box_id":null,"record_policy":"off","status":"active","date_purchased":"2026-07-20 14:02:36","date_released":null,"provider":"twilio","e164_display":"(435) 222-2090"},{"number_id":2,"e164":"+14352222123","telnyx_id":"PNe89034aa150a40248d9e5b3500ec11f6","friendly_name":"MD Conference Line","capabilities":{"voice":true,"sms":true,"mms":true},"voice_url":"https:\/\/md-hub.com\/public\/twilio_webhook.php?owner_id=1&type=voice","sms_url":"https:\/\/md-hub.com\/public\/twilio_webhook.php?owner_id=1&type=sms","assigned_agent_id":null,"queue_id":null,"voicemail_box_id":null,"record_policy":"off","status":"active","date_purchased":"2026-07-20 14:02:35","date_released":null,"provider":"twilio","e164_display":"(435) 222-2123"}],"campaigns":[],"optouts":[],"account":{"success":true,"connected":true,"status":"connected","mode":"byot","has_api_key":true,"has_public_key":true,"has_auth_token":true,"account_sid":"AC0f8bdeb7573f3aa8e8e04e81a4c2762c","provider":"twilio","api_key_masked":"{\"au\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022io\"}","public_key_masked":"AC0f\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022762c","call_control_app_id":"APd386e8df971f11279ce6e8d140f0c9c6","texml_app_id":"APd386e8df971f11279ce6e8d140f0c9c6","messaging_profile_id":"MG150fd752736c500e53a74537a0441c2b","credential_connection_id":"AP96c8ee32c6ad0d6fe9eddac8c17122fd","webhook_base_url":"https:\/\/md-hub.com","webhook_urls":{"voice":"https:\/\/md-hub.com\/public\/twilio_webhook.php?owner_id=1&type=voice","sms":"https:\/\/md-hub.com\/public\/twilio_webhook.php?owner_id=1&type=sms","status":"https:\/\/md-hub.com\/public\/twilio_webhook.php?owner_id=1&type=status","conference":"https:\/\/md-hub.com\/public\/twilio_webhook.php?owner_id=1&type=conference","recording":"https:\/\/md-hub.com\/public\/twilio_webhook.php?owner_id=1&type=recording","client_voice":"https:\/\/md-hub.com\/public\/twilio_webhook.php?owner_id=1&type=client_voice"},"friendly_name":"MD Hub","last_validated_at":"2026-08-04 22:36:42","last_error":null,"business_hours":{"timezone":"America\/Denver","days":{"mon":{"enabled":true,"start":"09:00","end":"17:00"},"tue":{"enabled":true,"start":"09:00","end":"21:00"},"wed":{"enabled":true,"start":"09:00","end":"17:00"},"thu":{"enabled":true,"start":"09:00","end":"17:00"},"fri":{"enabled":true,"start":"09:00","end":"17:00"},"sat":{"enabled":false,"start":"09:00","end":"17:00"},"sun":{"enabled":false,"start":"09:00","end":"17:00"}}},"after_hours_voicemail_box_id":null}}
Messages
1:1 threads, bulk campaigns, and STOP opt-outs. Outbound SMS debits MD Credits (1 credit ≈ 1 segment). Telnyx carrier bills stay separate (BYOT).
Inbox
Select a conversation
MD Credits: type to estimate cost
New / edit campaign
Send processes up to 25 recipients per click (opted-out numbers skipped). STOP keywords auto-handled on inbound.
Campaigns
Add Phone/SMS to your Home Screen to open it like an app.
On iPhone use Safari: tap Share, then View More if needed, then Add to Home Screen.